Crown Collections

• 1: Home
• 2: About Crown
• 3: Debt Collection
  • 3.00001: consumer debt collection
  • 3.00002: commercial debt collection
  • 3.00003: credit management and consultancy
  • 3.00004: credit information and searches
  • 3.00005: business documentation
  • 3.00006: credit stationery
  • 3.00007: training and seminars
  • 3.00008: process serving and field calls
• 4: Training & Seminars
  • 4.00001: training
    • 4.00001.00001: credit management
    • 4.00001.00002: telephone collections
    • 4.00001.00003: ASIC/ACCC guidelines
    • 4.00001.00004: privacy legislation
  • 4.00002: seminars
• 5: How To Pay
• 6: Request Quote
• 7: Resources
• 8: FAQ
• 9: Privacy

commercial debt collection

Cash flow is the lifeblood of all businesses.  Commercial debt collection is very different to consumer debt collection.  That's why we employ tailored collection techniques whilst collecting commercial debts.  Crown has the experience, know-how and ability to collect your commercial debt in a prompt and efficient manner, allowing you to get on with running your own business.

Utilising state-of-the-art computer systems, our collectors are able to employ online capabilities with State and Federal government systems and national credit reporting agencies, access debtor information, perform effective skip-tracing, undertake timely, effective debtor contact and follow-up.

For clients with a large number of small-balance accounts, we offer custom letter services as an alternative to regular collections.  We also have the in-house resources to print, fold, envelope and post about 4,000 letters of demand per hour!

Because your collection agency is a reflection of your company, you need an agency that will protect your company's hard-earned reputation.  By focussing where possible, on careful debt management, rather than legal proceedings we help preserve the goodwill of your debtor and effectively reduce further credit abuse.  Dealing with commercial debtors on a daily basis gives us great insight into the delaying tactics used, enabling us to be well-prepared.  This ensures the debt is paid much sooner than otherwise would have been the case.  We employ every means possible to recover your debt without the need for the cost, delay and inconvenience of legal proceedings.

Our collection process is both fast and effective.  In many cases as short as 5 days. We are consistently successful in collecting debts throughout Australia and New Zealand.  In the cases where we don't recover the debt, we conduct preliminary searches of relevant databases to determine the debtor’s capacity to pay and help you make a commercial decision about which debts are viable to pursue in the courts.  We can also refer you to one of our partner law firms.